PHASE 1 //
Delivery management process – order processing and follow-up.We take no longer than 48 hours maximum to respond to order requests.Orders are handled by our customer service department, which passes them on to the planning department. The order then becomes a process order, and the back office manages the order until it is ready to be delivered to the customer.This process, known as the DMT (delivery management system), ensures that the order confirmation process is reliable. Any delays will be notified in writing and followed by an updated order confirmation document.Our website features a CLIENT AREA and an AGENT AREA, both requiring a log-in process. Both areas display the order status, listed in order (jxxxxx), client product, technical spec, quantity, price and the confirmed delivery date. Clients can also view past orders by selecting the appropriate time period.In the CLIENT and AGENT areas, you’ll find information and documents explaining our order processing phases such as: the order management procedure, the design management procedure, the sample management procedure, technical supply spec, information sheets and price lists.
PHASE 2 //
Our raw materials are sourced from BRC-certified suppliers. They are checked on arrival and during all processing phases. When the manufacturing process is completed, we issue the proper lot quality certificate that confirms that it complies with the order supply spec and/or technical spec. The members of staff who control the movement of raw materials and their processing are involved in the entire approval process of each new product and/or client and regularly attend specially chosen refresher courses.
PROCESS 1 //
We use flexo printing technology with water- or solvent-based ink. We use special varnishes that can be applied in registered succession and on both sides if requested. The materials we can personalise range from 10µm-thick annealed aluminium to cellophane, paper, plastics and compostable films. Before imposition, the materials that require printing are checked and approved for processing. The printed (semi-processed) reels are inspected to ensure technical quality (bond/scratch resistance, etc.), then they are identified and numbered, hung up (and not placed in pallets) and packed using protective materials, after which they move on to the next processing stage (with a delay period to allow the ink to catalyse).
PROCESS 2 //
We can combine up to five layers of different materials.We use either semi-flexo or solvent-less gravure technologies.In both cases, an enormous range of adhesives are available, such as water- or solvent-based bi-component, monocomponent or solvent-less bi-component adhesive.Before and during the processing phase, we check all raw and secondary materials in order to ensure that the bond remains constant and to keep films within their planned targets. We have carried out special studies in order to guarantee that the adhesive properly catalyses. That’s why the procedures we carry out only allow the delivery of laminates when they are completely catalysed and can meet the requirements for sale established by legislation. All the films we produce are delivered along with specific documents such as: TDS - SDS - FOOD CONTACT – GENERAL or SPECIFIC LEACHING TESTS.
PROCESS 3 //
These are the final phases, when the material handled is already a finished product. The parent reel produces secondary reels. Each reel is measured and individually wrapped.The reels are stacked on a pallet, in keeping with the order spec, and then wrapped in line with the packing procedure stated on the order spec.
PHASE 3 //
Once the preparation phases have been completed, we analyse the finished product and release it in line with our procedures. Before shipping, we check the state of the vehicle used to transport the product, in keeping with what is stated on the order spec regarding how the material should be supplied.
SPECIAL PROCESSES //
This involves applying special varnishes, using registration if required, on one or both sides of the material.The varnishes we apply are: primer, protective, anti-corrosive, heat seal and cold seal coatings, barrier coating, high/low COF, matte, wood effect, easy peel or re-sealable.We can apply varnishes to raw or annealed aluminium, cellophane, paper, plastics and compostable films.Before and during the spreading phase, we check all raw and secondary materials in order to ensure the bond remains constant and to keep films within their legal targets. When the spreading phase is completed, the (semi-processed) reels are inspected to ensure technical quality (bond/scratch resistance, residual solvent) before moving on to the next processing stage. They are then identified and numbered, hung up (and not placed in pallets) and packed using protective materials (with a delay period to allow the ink to catalyse). All the varnished films we produce are delivered along with specific documents such as: TDS - SDS - FOOD CONTACT – GENERAL or SPECIFIC LEACHING TESTS.
This operation roughens the surface of aluminium or paper. The aim is to help the film break and the material detach when layered, improve suppleness, personalise the surface with written text in relief, as opposed to printed (coffee capsule tops, yoghurt lids, chocolates, stock cubes). This process is carried out using rollers with incisions that we can personalise to make specially ordered texts or shapes. In order to guarantee the perfect finish, the following quality control tests are necessary: checking for any fish eyes in the varnish (before imposition), checking for holes or defects in the incisions, detached ink and the proper depth of incisions (during and after imposition). Semi-processed embossed reels are identified and numbered, hung up (and not placed in pallets) and packed before moving on to the next processing stage.
This involves the mechanical perforation of film using hot needles.The aim of perforation is to make a plastic film permeable or create a filtering effect. The perforated (semi-processed) reels are constantly checked (for the size and frequency of holes, traction tests) in order to remain within the product’s acceptable tolerance range, next they are identified and numbered, hung up (and not placed in pallets) and packed before moving on to the next processing stage.
Lab tests are carried out in our in-house laboratory or in certified out-sourced laboratories.
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